Privacy Policy

Last updated: October 2026

This Privacy Policy explains how View Apartments Bali, operated by PT Island Escape Rentals, collects, uses and protects your personal data when you use viewapartmentsbali.com or contact us to book a stay or enquire about a property.

1. Who we are

PT Island Escape Rentals
Jalan Umalalang, Desa Cemagi, Kecamatan Mengwi, Kabupaten Badung, Bali 80351, Indonesia
WhatsApp: +62 878-7338-7222
Email: Islandescaperentals1@gmail.com

2. What information we collect

Booking/enquiry details — your name, phone number, dates, guest count and any message you send through our booking form or WhatsApp.
Communications — the content of messages you send us (WhatsApp, email).
Technical data — limited, automatically collected data such as browser type and pages visited, only if we run basic analytics.

3. How we use your information

To respond to your booking requests and enquiries.
To confirm availability, pricing and reservations.
To arrange your stay and provide the services you booked.
To comply with legal obligations (for example, tax and accommodation records).

4. Legal basis

We process your data on the basis of (a) your consent, (b) the performance of a contract with you (a booking), and/or (c) our legitimate interests in responding to enquiries and operating our business. For guests in the EU/EEA this is in line with the GDPR; in Indonesia we follow the Personal Data Protection Law (UU PDP No. 27/2022).

5. Third parties

We only share your data where necessary:

Booking platforms (Airbnb, Booking.com) when you book through them — those bookings are governed by their own privacy policies.
WhatsApp / Meta when you contact us via WhatsApp.
Hosting provider (Hostinger) and, where enabled, basic analytics and Google Fonts.

6. Cookies

Our website uses minimal cookies. See our Cookie Policy for details.

7. Data retention

We keep booking and enquiry information only as long as needed to provide the service and satisfy legal/accounting obligations, after which it is deleted or anonymised.

8. Your rights

You may request access to, correction of, or deletion of your personal data, or object to its processing, by contacting us on WhatsApp at +62 878-7338-7222 or by email at Islandescaperentals1@gmail.com.

9. Changes

We may update this policy from time to time. The latest version will always be posted on this page.